What Information Do We Need?
We need your contact details, your: name, phone number, address, postcode and email address. We will also need information about your age and health in order for a treatment to go ahead.
Why Do We Need It, How Will We Use It and How Long Will We Retain It?
We need all the details above in order to ensure that it is safe for us to provide the treatments you may ask for and also for insurance purposes. We will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place. Our lawful basis for processing this personal information is ‘contract’, this means that we have a legal reason to ask you for your data because we need it for contractual reasons. You do not have to share your personal data with us, but if you do not we cannot offer you a treatment with Celestial Star Therapies. You must fulfil your side of the contract (share your personal information) in order for us to fulfil ours (carry out treatment).
We would also like to send you information about the products and services we offer using the information you have shared with us, but you do not have to agree to this for treatment to go ahead. Before your treatment, or during your appointment, you will be asked for your preferences regarding marketing preferences and asked to fill in a form.
Will We Share Your Information?
We will not share your information with anyone outside of Celestial Star Therapies.
Who Can I Complain To If I Feel You Are Not Handling My Data Correctly?